1. Overview
Catwa (catwa.lk) respects your privacy and gives you full control over your personal data. If you signed up or logged in using Facebook, you can request deletion of all data associated with your account at any time. This page explains how to do so.
2. What Data Is Deleted
When you request data deletion, we will permanently remove the following information from our systems:
- Your user profile (name, location, bio, and all profile fields)
- Model portfolio photos and uploaded images
- Business/organization profiles you created
- Booking history and project applications
- Chat messages and notification history
- Account credentials and authentication data
- Any other personal data stored in our database
3. How to Request Data Deletion
To request deletion of your data, please follow one of these methods:
Log in to your Catwa account, go to Account Settings, and use the "Delete Account" option at the bottom of the page. This will immediately begin the deletion process.
Send an email to support@catwa.lk with the subject line "Data Deletion Request". Include the email address associated with your account. We will process your request within 30 days and send you a confirmation email once completed.
4. Deletion Timeline
Data deletion requests are processed within 30 days of receipt. Once your data has been deleted, the action is irreversible. You will receive an email confirmation when the process is complete. Please note that some anonymized, aggregated data that cannot be linked back to you may be retained for analytics purposes.
5. Facebook Login Users
If you used Facebook Login to access Catwa, you can also remove the app from your Facebook settings. Go to Facebook Settings → Apps and Websites, find "Catwa.lk", and click "Remove". This will revoke our access to your Facebook data. To also delete your data from our servers, please follow the steps in Section 3 above.
6. Contact Us
If you have any questions about data deletion or your privacy rights, please contact us at:
- Email: support@catwa.lk